|
Delivery Information
We try to ensure that all orders are dispatched from our Melbourne
warehouse within approximately 14 working days. Working days
exclude Saturday, Sunday, Monday and Public Holidays.
Once your order has been dispatched it may take approximately
one week to be delivered via Standard Delivery. Customers selecting
Express Post as the preferred delivery method will receive
their parcel the following day once it has been dispatched from
our warehouse. Please allow approximately 14 working days for
processing prior to standard or express postage.
We also offer an Express Post Invites
Service. This service
is designed for customers who would like their invitations
delivered via Express Post prior to the total order being
processed. This allows our customers to send out their invitations
to their guests earlier whilst the remaining items are being
processed. The remaining items will be delivered either via Standard
or Express Post. Please allow time should we be waiting on invitation
or product delivery.
Please take into account the further the destination, the
longer it may take to deliver your parcel. And that it
may also take a little longer to process your order during the
Spring and Summer months as heavier order volumes are experienced.
Whether you choose Standard or Express Post
we do recommend placing your order several weeks before your
party, as the average order processing and delivery takes approximately
two to three weeks. We can offer quick delivery if all products
are in stock.
Delivery times are estimates only and accordingly could
take longer as many products are sourced internationally.
Delivery Mode
Domestic Shipping
We deliver Australia wide by Australia Post or by Hunter Express
Couriers to your preferred address. Both Australia Post and Hunter
Express Couriers provide a reliable and speedy service that delivers
to every address in Australia. The Hunter Express and Australia
Post eParcel system enables us to track every parcel throughout
Australia to ensure that it reaches it’s destination.
An adult signature may be required at the time of delivery
and if one is not available, a card may be left behind informing
you that your parcel has been taken to your nearest post
office and is awaiting your collection.
International Shipping
We also deliver New Zealand wide via Australia Post, Economy
Air International Parcel Service to your preferred address.
The Australia Post International eParcel system enables
us to track every parcel throughout Australia and New Zealand
to ensure that it reaches it’s destination.
An adult signature may be required at the time of delivery
and if one is not available, a card may be left behind
informing you that your parcel is either awaiting delivery
or your collection.
International shipping prices may vary depending on the
size and weight of the parcel. We will email you with an
actual cost once we have packed and received a costing
for your order.
We will notify you via email with actual
shipping costs. We do not despatch orders until we receive
your confirmation email informing us to proceed with
the shipping.
The shipping pricing you see online is a guideline only
for a standard parcel up to 2kg. If there is a substantial
difference in the pricing that you were shown online and
the actual shipping charge, we will notify you via email.
We will also give you the option of either Economy (7-12
days) or Express (3-5 days) International Parcel Service.
Standard Economy International
deliveries to New Zealand start from $25.00 AUD.
Disclaimer
We believe that we have aligned ourselves with excellent delivery
partners. Whilst we ship promptly, please understand that there
may be delays from time to time which are out of our control.
We will endeavour to always work closely with our delivery partners
to ensure prompt delivery of your products.
Delivery Rates and Information
Once your order has been processed from our warehouse, please
note the delivery timetable below for your area.
Australia
- Standard order (up to 3kg)
- Standard (3-8 days) or Express (Next Day Delivery)
Victoria |
$11.95 |
VIC - Country |
$13.95 |
VIC - Express Post
|
$14.95
|
VIC - Express Post Invites
|
$15.95
|
New South Wales |
$13.95 |
NSW - Country
|
$14.95
|
NSW - Express Post
|
$15.95
|
NSW Express Post Invites |
$16.95 |
Queensland |
$14.95 |
QLD - Country
|
$15.95
|
QLD - Express Post
|
$16.95
|
QLD - Express Post Invites |
$17.95 |
South Australia |
$14.95 |
SA - Country
|
$15.95
|
SA - Express Post
|
$16.95
|
SA - Express Post Invites
|
$17.95
|
|
 |
Western Australia |
$14.95 |
WA - Country
|
$15.95
|
WA - Express Post
|
$16.95
|
WA - Express Post Invites
|
$18.95
|
Northern Territory |
$14.95 |
NT - Country
|
$15.95
|
NT - Express Post
|
$17.95
|
NT - Express Post Invites
|
$18.95
|
Tasmania |
$12.95 |
TAS - Country
|
$14.95
|
TAS - Express Post
|
$15.95
|
TAS - Express Post Invites
|
$16.95
|
ACT |
$13.95 |
ACT - Country
|
$14.95
|
ACT - Express Post
|
$16.95
|
ACT - Express Post Invites |
$17.95 |
|
Express Post Invites Service
This service is designed for customers who would like their
invitations delivered via Express Post prior to the total order
being processed. The remaining items will be delivered either
via Standard or Express Post.
New Zealand
- Standard order (up to 2kg)
- Economy (7-12 days) or Express International (3-5 days)
Auckland |
$25.00 AUD |
Auckland - Express Post
|
$45.00 AUD
|
Christchurch |
$25.00 AUD |
Christchurch - Express Post
|
$45.00 AUD
|
Dunedin |
$25.00 AUD |
Dunedin - Express Post
|
$45.00 AUD
|
Nelson |
$25.00 AUD |
Nelson - Express
Post
|
$45.00 AUD
|
Wellington |
$25.00 AUD |
Wellington - Express Post
|
$45.00 AUD
|
|
|