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Delivery Information

We try to ensure that all orders are dispatched from our Melbourne warehouse within approximately 14 working days. Working days exclude Saturday, Sunday, Monday and Public Holidays.

Once your order has been dispatched it may take approximately one week to be delivered via Standard Delivery. Customers selecting Express Post as the preferred delivery method will receive their parcel the following day once it has been dispatched from our warehouse. Please allow approximately 14 working days for processing prior to standard or express postage.

We also offer an Express Post Invites Service. This service is designed for customers who would like their invitations delivered via Express Post prior to the total order being processed. This allows our customers to send out their invitations to their guests earlier whilst the remaining items are being processed. The remaining items will be delivered either via Standard or Express Post. Please allow time should we be waiting on invitation or product delivery.

Please take into account the further the destination, the longer it may take to deliver your parcel. And that it may also take a little longer to process your order during the Spring and Summer months as heavier order volumes are experienced.

Whether you choose Standard or Express Post we do recommend placing your order several weeks before your party, as the average order processing and delivery takes approximately two to three weeks. We can offer quick delivery if all products are in stock.

Delivery times are estimates only and accordingly could take longer as many products are sourced internationally.

Delivery Mode

Domestic Shipping

We deliver Australia wide by Australia Post or by Hunter Express Couriers to your preferred address. Both Australia Post and Hunter Express Couriers provide a reliable and speedy service that delivers to every address in Australia. The Hunter Express and Australia Post eParcel system enables us to track every parcel throughout Australia to ensure that it reaches it’s destination.

An adult signature may be required at the time of delivery and if one is not available, a card may be left behind informing you that your parcel has been taken to your nearest post office and is awaiting your collection.

International Shipping

We also deliver New Zealand wide via Australia Post, Economy Air International Parcel Service to your preferred address. The Australia Post International eParcel system enables us to track every parcel throughout Australia and New Zealand to ensure that it reaches it’s destination.

An adult signature may be required at the time of delivery and if one is not available, a card may be left behind informing you that your parcel is either awaiting delivery or your collection.

International shipping prices may vary depending on the size and weight of the parcel. We will email you with an actual cost once we have packed and received a costing for your order.

We will notify you via email with actual shipping costs. We do not despatch orders until we receive your confirmation email informing us to proceed with the shipping.

The shipping pricing you see online is a guideline only for a standard parcel up to 2kg. If there is a substantial difference in the pricing that you were shown online and the actual shipping charge, we will notify you via email.

We will also give you the option of either Economy (7-12 days) or Express (3-5 days) International Parcel Service.

Standard Economy International deliveries to New Zealand start from $25.00 AUD.

Disclaimer

We believe that we have aligned ourselves with excellent delivery partners. Whilst we ship promptly, please understand that there may be delays from time to time which are out of our control. We will endeavour to always work closely with our delivery partners to ensure prompt delivery of your products.

Delivery Rates and Information

Once your order has been processed from our warehouse, please note the delivery timetable below for your area.

Australia

• Standard order (up to 3kg)
• Standard (3-8 days) or Express (Next Day Delivery)

Victoria $11.95 VIC - Country $13.95 VIC - Express Post $14.95 VIC - Express Post Invites $15.95 New South Wales $13.95 NSW - Country $14.95 NSW - Express Post $15.95 NSW Express Post Invites $16.95 Queensland $14.95 QLD - Country $15.95 QLD - Express Post $16.95 QLD - Express Post Invites $17.95 South Australia $14.95 SA - Country $15.95 SA - Express Post $16.95 SA - Express Post Invites $17.95

Western Australia $14.95 WA - Country $15.95 WA - Express Post $16.95 WA - Express Post Invites $18.95 Northern Territory $14.95 NT - Country $15.95 NT - Express Post $17.95 NT - Express Post Invites $18.95 Tasmania $12.95 TAS - Country $14.95 TAS - Express Post $15.95 TAS - Express Post Invites $16.95 ACT $13.95 ACT - Country $14.95 ACT - Express Post $16.95 ACT - Express Post Invites $17.95

Express Post Invites Service

This service is designed for customers who would like their invitations delivered via Express Post prior to the total order being processed. The remaining items will be delivered either via Standard or Express Post.

New Zealand

• Standard order (up to 2kg)
• Economy (7-12 days) or Express International (3-5 days)

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